Developing a List of FAQs for Customers
FILL-IN-THE-BLANK PROMPTS:
Come up with a list of frequently asked questions and answer from customers of a [type of business]. Write an FAQ section with that.
Create a FAQ section that addresses common misconceptions about [topic]. Make sure it cites authority journals and clears up any confusion for customers.
Write a list of frequently asked questions and answers that will provide helpful information for my customers.
Write an FAQ for my website that helps [ideal customers] better understand [product]. Make sure to include [frequent question].
OPEN-ENDED PROMPTS:
- “Can you analyze customer feedback and reviews to identify the most frequently asked questions?”
- “How can I structure the FAQ text to make it easy to read and navigate for customers?”
- “Can you suggest an introduction that sets the tone for the FAQ and provides context for the questions and answers?”
- “How can I write clear and concise answers to the most common customer questions?”
- “What are some strategies for anticipating and answering questions that customers may not even know to ask?”
- “How can I use formatting (such as headings, bullet points, and bold text) to make the FAQ more scannable and visually appealing?”
- “Can you suggest ways to incorporate branding and personality into the FAQ to make it feel more cohesive with the rest of my website or product?”
- “How can I ensure that the answers in the FAQ are accurate and up-to-date?”
- “Can you provide examples of well-written FAQs from other companies or websites?”
- “What are some best practices for testing and optimizing the FAQ to make it as helpful as possible for customers?”
EXAMPLES:
