Developing a List of FAQs for Customers

FILL-IN-THE-BLANK PROMPTS:

Come up with a list of frequently asked questions and answer from customers of a [type of business]. Write an FAQ section with that.
Create a FAQ section that addresses common misconceptions about [topic]. Make sure it cites authority journals and clears up any confusion for customers.
Write a list of frequently asked questions and answers that will provide helpful information for my customers.
Write an FAQ for my website that helps [ideal customers] better understand [product]. Make sure to include [frequent question].

OPEN-ENDED PROMPTS:

  1. “Can you analyze customer feedback and reviews to identify the most frequently asked questions?”
  2. “How can I structure the FAQ text to make it easy to read and navigate for customers?”
  3. “Can you suggest an introduction that sets the tone for the FAQ and provides context for the questions and answers?”
  4. “How can I write clear and concise answers to the most common customer questions?”
  5. “What are some strategies for anticipating and answering questions that customers may not even know to ask?”
  6. “How can I use formatting (such as headings, bullet points, and bold text) to make the FAQ more scannable and visually appealing?”
  7. “Can you suggest ways to incorporate branding and personality into the FAQ to make it feel more cohesive with the rest of my website or product?”
  8. “How can I ensure that the answers in the FAQ are accurate and up-to-date?”
  9. “Can you provide examples of well-written FAQs from other companies or websites?”
  10. “What are some best practices for testing and optimizing the FAQ to make it as helpful as possible for customers?”

EXAMPLES: